Please activate the live chat window left corner of the screen in order to get any help. In live chat you can solve following problems;

  • Order Changes
  • Order Cancellation
  • Order Tracking
  • Customs Clearance Problems
  • Customs Clearance Documents
  • Delivery Agreement
  • Delivery Problems

Our live chat operators are only trained for the urgent type of problems. If you have other problems than these list above, please use contact us form in order to get any help in time.

Customer Care Working Hours:

Monday-Friday : 10:00 – 17:00
Saturday : 10:00 – 13:00

You can also check our FAQ pages for possible answers to your questions.

Live Support

To contact with our customer representative just click start chat button.